Information Security and Confidentiality Commitment
Nantong Chinese Connect Translation Co., Ltd. fully recognizes the importance of information security and confidentiality, and hereby solemnly pledges: Regardless of whether the documents sent by clients are inquiry files pending translation, files to be translated, reference materials, or any other types of documents—whether or not these files are ultimately translated or have been completed—we will strictly adhere to all relevant Chinese and international laws and regulations to ensure their confidentiality. Without the client’s written consent, we will never disclose, disseminate, or use any information provided by the client in any form.
This commitment is valid long-term.
Nantong Chinese Connect Translation Co. Ltd
Strict legal protection and confidentiality agreements
Compliance with Laws and Regulations
We strictly comply with relevant international and national laws and regulations, ensuring comprehensive legal protection of client information.
Signing confidentiality agreements
Before project initiation, we sign formal confidentiality agreements with clients, clarifying our long-term commitment to the confidentiality of all files and information.
Written confidentiality commitment
Without written client consent, we will never disclose, distribute, or use client data in any form. We commit to long-term confidentiality for all client data, including documents, drawings, R&D materials, production processes, client information, and intellectual property. Even after project completion, we continue to protect client information, never disclosing or misusing it for any reason.
Advanced information security technology
System protection
All Hello Connect Translation office equipment uses licensed operating systems and professional antivirus software, with regular firewall and security patch updates to prevent viruses and hacking.
Secure storage
Client data is stored in file management systems that meet international security standards, with multi-factor authentication and access control.
Controlled office environment and equipment management
Independent office space
All translation is completed in controlled company environments with monitoring to eliminate information leakage risks.
Hierarchical access management
Only authorized personnel can access client materials, and all access activities are logged in detail to ensure full traceability.
Data backup and destruction mechanism
For completed project data, secure destruction or long-term encrypted storage is carried out according to client requirements to prevent any form of misuse.
Confidentiality Standards for the Translation Team
Signing confidentiality agreements
All translators sign long-term confidentiality agreements, clearly defining their obligation to protect client information.
Segmented translation mechanism
By dividing translation tasks and collaborating, we ensure that no single translator has access to complete client materials, reducing the risk of information leaks at the source.
Long-term monitoring and management
We continuously monitor translators' confidentiality practices to ensure every project participant strictly adheres to confidentiality regulations.
Choose Hello Connect Translation for complete peace of mind with every document entrusted to us
WE TAKE BETTER CARE OF YOU